• FR
  • EN
  • Shopping in Europe
    Shopping in Europe
    • Choosing a seller
    • Sending and receiving parcel
    • Responsible online shopping
    • Prices and promotions
    • Regulated purchases
    • Calls and phone services
    • Films, music, games
    • Tickets and gift cards
    • Fraud and scams
  • Guarantees and withdrawal
    Guarantees and withdrawal
    • Guarantees after purchase
    • Protection of your personal data
  • Travel and transport
    Travel and transport
    • Means of transport
    • Travel in Europe
    • Accommodation
    • Olympic and Paralympic Games
    • Health
  • Vehicles
    Vehicles
    • Renting a car
    • Driving in France and in Europe
    • Fines abroad
    • Accidents and repairs
  • Living in France
    Living in France
    • Moving to France
    • Renting in France
    • Leaving France
    • Shopping in France
    • Insurance in France
    • Gastronomy in France
    • Banking and money
    • Driving in France
  • Who we are
    Who we are
    • About us
    • The European Consumer Centres Network (ECC-Net)
    • Contact us
    • Media enquiry
  • Publications
    Publications
    • Studies
    • Videos
  • Questions and complaints
Accueil » Shopping in Europe » Choosing a seller
A man touches a digital screen in front of him while holding a mouse, next to a keyboard

Purchase and proof of identity

Your Italian online seller asks you for a copy of your ID card to validate your order. How to deal with these requests? How are they regulated in Europe?
Your Italian online seller asks you for a copy of your ID card to validate your order. How to deal with these requests? How are they regulated in Europe?
influencer in front of a camera

Influencers: obligations and responsibilities in Europe

a couple shopping online

Dropshipping : our advice before purchasing

Paper cartons on a laptop

Buying from an online marketplace

How some websites deceive or manipulate users

How some websites deceive or manipulate users

How to check the trustworthiness of an online seller ?

How to check the trustworthiness of an online seller ?

Hosted by
Co-founded by European Union

Our most viewed topics

Problem with an airline: complaint forms
Justice in Europe
Communication in France
Who can help me in case of a question or a problem?
Digital euro
Our podcast
Contact us Sitemap Privacy policy Legal notice

Want to learn more?

Shopping, travel, scams… For 100% exclusive consumer advice every month, subscribe to our European newsletter.